We want you to be completely happy with your orders. Return, Refund or exchange request emails should be sent to info@anatomiofficial.com or Live Chat(Press for Live Chat) within 3 days of receiving the order. Returns that are damaged, soiled, altered or perfumed will not be accepted and will be sent back to the customer. A customer will be given store credit only for the price of the item returned excluding any taxes, duties or shipping paid. Store credit expires in 6 months from the day of purchase. Alteration service not available on ready to wear items. One-time exchange is allowed, but the customer has to pay the shipment charges.